Privacy Policy

Caroline Coleman Telepathic Dreaming

Effective Date: May 1, 2026 Last Updated: February 2026

1. OUR COMMITMENT TO YOUR PRIVACY

At www.telepathicdreaming.com, we recognize that the information shared in spiritual, mediumship, energy healing, and telepathic communication sessions is deeply personal and sensitive. We are committed to protecting your privacy and your “energetic data” with the highest standards of integrity. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and global privacy standards.

2. THE DATA WE COLLECT

We collect only the information necessary to provide our services and manage our business.

  • Identity & Contact Data: Name, email, phone number, and address.
  • Sensitive Spiritual Data: Information shared during sessions, including health history, spiritual beliefs, family lineage, and emotional states (processed under “Special Category Data” protections).
  • Payment Data: Processed securely via third-party providers (Stripe/PayPal). We do not store your full credit card details.
  • Technical Data: IP addresses and website usage data collected via cookies to improve your experience.

3. HOW WE COLLECT YOUR INFORMATION

  • Directly: Most data is provided by you when you book a session, sign up for a newsletter, or participate in a consultation.
  • Indirectly: In cases where you book a session for another person (e.g., a non-verbal individual or a minor), we collect their information through you.
  • Legal Warranty: If you provide information about another person, you warrant that you are their legal guardian or have obtained their express permission to share their data with us. We take reasonable steps to ensure all participants are aware of how their data is used in compliance with UK privacy laws.

4. PURPOSE OF DATA PROCESSING

We use your information to:

  • Deliver tailored mediumship, channeling, and healing services.
  • Facilitate telepathic heart-connections and “voice for the voiceless” sessions.
  • Manage bookings, payments, and client communications.
  • Comply with United Kingdom tax, legal, and regulatory obligations.

5. GLOBAL DATA PROTECTION & TECHNOLOGY

  • International Clients: While we are based in the United Kingdom, we extend high-level privacy rights (such as the right to erasure) to all clients globally.
  • Data Transfers: Some data may be stored on secure servers outside of the UK (e.g., cloud storage). We ensure these providers meet privacy safeguards comparable to UK law, such as using Standard Contractual Clauses (SCCs).

6. DATA SECURITY & RETENTION

  • Security: We use industry-standard encryption to protect your records. Session notes are stored in a secure, password-protected environment within Zoom.
  • Session Downloads: This information will be shared with you after your session; it is your responsibility to download the session within 3 days of receiving it, as it will be deleted from our temporary storage.
  • Retention: We retain personal information for as long as required for business and legal purposes (typically 7 years for UK tax and accounting records). You may request the deletion of your session data at any time.

7. YOUR LEGAL RIGHTS

Under UK law, you have the following rights regarding your data:

  • The Right to Access: You can request a copy of the personal information we hold about you.
  • The Right to Correction: You can ask us to correct any inaccurate data.
  • The Right to Erasure (“To be Forgotten”): You can request that we delete your personal data.
  • The Right to Data Portability: You can request your data in a machine-readable format.
  • The Right to Object/Restrict: You can opt-out of marketing or request we limit how we process your data.

8. ALL RIGHTS RESERVED

Session content, recordings, and channelled materials are the intellectual property of Caroline Coleman. All Rights Reserved © 2026. Unauthorised recording or distribution of sessions is strictly prohibited to protect the privacy of all parties involved.

Website: www.telepathicdreaming.com

Email: info@telepathicdreaming.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk).